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1. GENUINE PRODUCTS
  • Manufacturer’s or Seller’s warranty (wherever applicable)
  • Brand new products (except Refurbished & Unboxed Gadgets)
  • Products are sourced from the authorized distributors of the brand
 
2. SECURE PAYMENTS
  • Customers’ Personal Data Secured
  • All Online Transactions are secured by SSL (Secure Socket Layer)
 
3. EASY RETURNS, REPLACEMENTS & REFUNDS
  • Return/Replace any order within 15 days of delivery with Free Shipping
  • Damaged/Missing/ Empty Packages has to be returned within 48 hours of delivery
  • Order replacement is done in following cases:
    • Wrong Size/Color/Style/Quantity
    • Missing Parts/Accessories
    • Defective/Damaged (if not under Manufacturer's Warranty)
    • Not as Per Description
  • Return Package should be accompanied with its original Price Tag and Packing Slip.
  • Few products are under Non-Refundable Policy. Please refer to the Product page for further reference.
For more queries, please refer to Return Policy.
 
 
4. HASSLE FREE INSTALLATIONS
  • Assistance in product installation (for Brand Warranty Products only)
  • How to Place a Request for Hassle-Free Installations:
For any other query about Installations, please contact us
 
 
5. CERTIFIED SELLERS
All our sellers go through a screening process, and sign terms & conditions agreement laid by our team, which certifies them to sell on Shopchillz.